The phone is excellent condition, works well and at a great price. The phone came before expected, which was a nice surpirse, and in great condition. I've made 3 purchases now, 2 iPhones and a MacBook Air M1 and in each case the items weren't just in excellent condition as described but also indistinguis… The phone arrived okay but the charging cable was faulty and I had to purchase a replacement cable locally to use the phone which was most… It is in perfect working condition, and I’m very satisfied with my purchase. I recently purchased an iPhone 13, and everything about the phone has been excellent.
Back Market Reviews: Is Back Market Legit For Refurbished Electronics
- As a marketplace dedicated to selling quality second-hand devices, Back Market aims to build a solid reputation through transparency and customer satisfaction.
- Additionally, Back Market has established a transparent business model that prioritizes customer information.
- Well, Back Market can offer you a refurbished Switch for a 20% discount.
- When you click on one of our links to our discount code or retailer pages, we may earn a commission if you make a purchase.
- The platform has made significant strides in ensuring quality and customer satisfaction, making it a reliable option for many consumers.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Additionally, Back Market orders anonymous products from them every week to ensure that products are working properly. Back Market’s business model is based on the assumption that there is a large market for refurbished devices. If you cannot find an answer, you can reach out to customer service directly through email if you log in to your account. To contact Back Market for customer service, check the Help Center section on their website for any previously answered questions your query might have.
Negative Experiences
The mandatory warranty, money-back guarantee, and seller vetting process create a secure environment. The platform’s structure helps answer the question is buying from backmarket safe? In a reebelo vs backmarket vs gazelle showdown, you’re essentially choosing between two marketplaces and one direct refurbisher. In a direct back market vs swappa choice, Back Market offers a much stronger safety net with its mandatory warranty and customer support. However, because you’re often buying directly from a previous owner, you might find devices in excellent condition at very competitive prices. A major point in the backmarket vs swappa comparison is the lack of a formal warranty from Swappa itself.

Is Back Market truly a trustworthy platform for consumers looking to purchase refurbished devices? In the quest for sustainable consumer electronics, Back Market has emerged as a prominent figure, offering a marketplace for refurbished gadgets that promises quality at a fraction of the cost. Countless positive back market reviews and a high back market trustpilot score suggest that the majority of customers have a good experience. It is a curated online marketplace dedicated to professionally refurbished electronics.

Choosing an Back Market trustworthy marketplace significantly reduces risks, but vigilance remains key. The platform’s grading system (e.g., “Excellent,” “Good”) aims to set accurate expectations, though discrepancies occasionally arise. For those exploring alternatives, similar marketplaces may provide additional options, though thorough research is always recommended. When evaluating the trustworthiness of Back Market, reputation on review platforms and user testimonials play a crucial role. The company’s reputation is shaped by user feedback, which highlights both strengths and areas for improvement.

Quality Stuff
Select the condition, storage, color, wireless plan, and other specifications the item may have.4. Select the product you’d like to buy and click on it to enter the details page.3. Browse the marketplace by categories or searching with a keyword.2. This way, you can easily find the best deals and even set up price alerts to save even more on your next purchase. Back Market is a legitimate marketplace that has been around since 2014, with operations in 17 countries.
Great Experience With Back Market 5…

Customer reviews and ratings play a significant role in shaping the perception of this platform, helping potential buyers gauge its trustworthiness. In conclusion, while customer reviews and Reddit opinions depict a mostly favorable view of Back Market, potential buyers should remain informed and consider both sides of the conversation. In forums like Reddit, users often recommend Back Market, stating that the company has a transparent return policy and provides warranties on products, which adds to their credibility. Strong reviews typically outline excellent product quality and satisfaction, while less favorable ones highlight areas for improvement. However, some reviews also mention occasional issues with shipping times or customer service interactions, which is not uncommon with online retailers.
Back Market Cameras Review
Since the gadgets come in various conditions, you can find a suitable phone even if you’re on a budget. If anything, it shows you how confident they are in their products. The device might work perfectly, or it could experience problems within the warranty period.

Moreover, the platform emphasizes quality by sourcing devices that pass rigorous testing before they reach consumers. In particular, customers have reported positive experiences when returning items or addressing issues with their orders. According to several reviews, many users commend Back Market for its effective customer service and transparent policies.
YouTube And Video Reviews
But that does not affect the beauty of the phone. The phone is awesome, no scratches unfortunately the fingerprint doesn't work. Packaging and easy to follow instructions were sent separately for m… Also clear instructions were provided for trade-in and good service that includ… Selection of phones to choose from was good. Product arrived promptly and as described, apart from a slight scratch which doesn't really bother me on the case because I use a phone protector!
- Back Market’s customer service team is readily available to address any concerns or queries about their products, providing exceptional customer service.
- Spocket helps dropshippers around the world discover and dropship US & EU and Global based products.
- On the r/Scams subreddit, a user in the UK said they had to go through the company's legal documents to find the phone number for its customer service.
- The legitimacy of Back Market as a platform for buying refurbished electronics is a common concern among consumers.
- It’s evident that the platform values transparency, and the numerous positive reviews serve as a testament to their dedication to quality.
I've now purchased three phones from Back market in 2025. I have never been dissappointed, each phone has felt like brand new, the condition has been the same as brand new and the battery condit… This is now the third iphone I have purchased from Back Market.
Without a doubt, it’s also one of their bestsellers. Back Market’s refurbished cameras can take that perfect family snapshot. Shacking up for a movie night can be easy with Back Market’s TVs and Home Theatre selection. For all of your cleaning and other home needs, you can find refurbished appliances at Back Market. Some devices might be more expensive, depending on the model and specs.
It stands out for its commitment to quality assurance, offering a rigorous refurbishment process conducted by certified professionals. It is this combination of policies that helps customers answer “yes” to the question, should i trust back market. Yes, every product comes with a minimum 1-year warranty.